FAQ

1. What payment methods are available for payment?
PayPal payment & Credit card  are both supported.

2. How is the freight calculated?
We provide free worldwide standard shipping for order amount $49.99 USD+. For order amount Under $50 USD, we charge $9.99 USD for standard shipping. We ship from the United States.

*Tip: Expedited Shipping is also available.

3. Where is the shipment from? How long will it take?
We ship from the United States. From the time of placing the order, it can be delivered within 7-15 business days.

4. What logistics is used?
We use UPS, USPS, Fedex, EMS for delivery, and the specific time limit is determined by the logistics company.

5. How to return or exchange goods?
a. If you need to return the goods, log in to your account, click on the return in the background, and wait for our review. After the review is passed, please keep all products in good condition and send them to us by express express without affecting the secondary sales. We accept After the goods arrive, we will give you a refund, and the refund amount will be returned to the original way.

b. If you need to exchange goods, you don’t need to log in to your account, just send us an email, write clearly that you want to exchange goods, and take us back to you. You send the product, and we will send you a brand new one after we receive it. The product.

6. What currency is the settlement?
Currently, only U.S. dollars can be used for settlement.

7. How long is the coupon valid?
It is valid for 24 months from the date you receive the coupon.

8. What is the difference between a registered member and a non-member subscription?
Members can enjoy internal discounts and receive the latest activities and offers as soon as possible.